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Returns and Exchanges

Returns & Exchanges

We will accept all returns:

  • In good condition
  • Within 30 days of its purchase
  • In its original package
  • With its original receipt

If you would like to send an item back, simply follow these instructions:

  • Package your return and mail it to us using the address listed below.
  • Include a note with your name, address, phone number and order number.
  • Once we receive your package, we will give you a call at the number provided to see how you would like to proceed (replacement product, refund, etc).
  • If you are looking to have a replacement item sent to you, please note that we do charge a shipping fee to mail your new item(s) to you.
  • We will provide you with the exact dollar amount of the shipping charge over the phone and require it to be paid before mailing your new order.
  • Refunds can be processed over the phone by credit card, or paid by check and mailed through USPS.
  • For security reasons we do not keep any credit card information on file.

When we receive your return, we will send out your new order. Please don't hesitate to call or email us if you have any questions.

If you are sending a return through the US Post Office, please send it to:
Four Your Paws Only LLC 
PO Box 2175 
North Conway, NH 03860

If you are sending a return through UPS or FedEx, please send it to:
Four Your Paws Only LLC 
1821 White Mountain Highway 
North Conway, NH 03860

Simply email us or give us a call at 1-800-327-5957.